Terms & Conditions
These terms and conditions apply to all orders that you place with us. Please make sure that you read these conditions carefully. If you have any questions, please use our Contact Us page.
All Seeds To Suit shipments should reach you in perfect condition. If any delivery you receive from us is damaged on arrival, please get in touch with us within 14 days via our Contact Us page and we will advise the appropriate action to be taken.
We aim for all orders received before 12 Noon to be despatched on the day of receipt if payment has cleared. During our peak times of January to June this may increase to 2 to 3 working days.
Postage and Packaging
Postage and packaging charges are applied at a fixed price per single order transaction and cover the cost of the post and the environmentally friendly packaging. We reserve the right to amend these costs to reflect market forces where necessary.
Payment will be taken at the time the order is placed. We accept payment for online orders by Visa, Mastercard, Maestro, Apple Pay, Google Pay and Shop Pay. Cards are debited at the point of order placement.
Prices include VAT where applicable. We reserve the right to revise any prices in line with market forces or a change in the VAT rate.
We will try our best to only offer products which we expect to have in stock and available for ordering, but all items are subject to availability. Occasionally, items become unobtainable due to crop failure, high demand, or other reasons.
We reserve the right to offer you an appropriate alternative where we deem it suitable. You have the right of return should you not wish to keep the alternative.
Use of site
Product Images are as a visual guide and representation only.
Sidney Bean, Billy Bee, Bella Butterfly and Polly Pot are registered to Seeds To Suit and are trade marked as such and subject to Copyright laws.
Conditions of Sale
All seeds distributed by us are assured to comply at the time of delivery with E.U. Seeds Regulations currently in force. Information given about products is to the best of our ability and is for general guidance only. All quantities are approximate.
The germination and purity of all scheduled seeds comply with EU seeds legislation currently in force.
Please note seed germination rely on many conditions outside our control. Proper sowing time, instructions, climate conditions, suitable soil and light conditions need to be considered in your local area. We will endeavour to ensure seeds arrive with you in the best condition possible. Once you receive your order, seek local advice if you are not sure the conditions in your area are suitable. All sowing instructions we provide are general and not specific to any geographical area.
In the event of any query, or claim for goods lost or damaged in transit, please inform us via our Contact Us page, quoting your name and full address along with details of your reason for contact.
Right to Cancel
You have the right to cancel your order at any time up to 14 days after receipt. If you wish to cancel an order, please contact us via our Contact Us page.
You must take reasonable care of goods whilst in your possession and return them in suitable packaging to protect the product in transit. You will receive a refund as soon as possible and within 30 days of cancellation. Unless the goods are defective, damaged, or not as specified on your order acknowledgement, you are responsible for the carriage cost.
We reserve the right to cancel any order.
Changes to an order. If you wish to change your order you must contact us promptly prior to the order being dispatched and we will do our best to implement the change where possible
We are not compelled to accept any change, but if we do, we will be entitled to recover from you any unavoidable losses that we suffer because of the change and to alter the delivery date and the price as a condition of accepting the change.
Privacy and Data Protection
When you order, we need to know your name, email address, invoice and delivery address, and also payment details including credit or debit card number details, together with other information as may be appropriate. This enables us to process and fulfil your orders and to notify you in the event of any queries.
We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. If you have any questions/comments about privacy, you should contact us.
Payment card details are never retained or stored.
We warrant that the seed supplied shall be of the species and type specified in the contract.
We are not liable if you have damaged the items through your own activity or utilised different instructions to that provided on the item listing page.
No liability for death or personal injury caused by carelessness.
We are not responsible for the site’s accuracy, although every effort has been made to ensure that the information contained is correct and up to date. We do not guarantee that this site will operate free of error or that it is free from computer viruses or any other contaminating computer programs. We will not be liable to you or in breach of contract for delay or failure to perform due to any causes beyond the reasonable control of us or our suppliers, including but not limited to Acts of God, civil commotion, industrial dispute, riots, flood, and legislation. Liability shall be limited to the cost price paid for the item.
Changes to the Terms
We reserve the right at any time to remove, modify or change without notice any information on this site. We may also change these terms at any time. If you use the site after any changes have been made you will be bound by the new terms. You should therefore ensure that you read the terms each time you use the site.